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The Web's 'friendly' interface accounts for its
immense and growing popularity - it's fun and
easy to use. The interactive nature of the Web
means each visitor to a site enjoys a unique,
personal experience based on what they choose to
read or not read. Those company's utilizing the
Web are enjoying increased products and services
awareness as well as revenue generated by
information and sales inquiries.
Benefits of using the Web
Responsive
Interactive features mean you can tailor content
to specific audience profiles.
Response forms, on-line catalogues, visitor
queries and competitions allow you to identify
and capture audiences via the Internet, build
your own database and target your marketing
accordingly.
Cost effective
Websites can save the cost of human resources
(with an online service center for example),
reduce the postage costs of mailing catalogues,
promotions and so on, and can even save on
international calls and faxes.
Direct and up-to-date
Cut out the middleman and get straight to the
customer - and because visiting a Website means
making an active choice to do so, your sites are
likely to be viewed by interested parties. With
the Web you can ensure information is always
up-to-date - without expensive reprints.
Flexible
The possibilities are endless - from market
research to product distribution; from customer
services to promotions and sales; from product
information to internal communications.
Around the clock, around the world.
The Future
The Web is the future of marketing and
communication - giving you access to a massive
potential market of million's of people in
country's worldwide. It's moving fast and it
can't be ignored. The sooner companies get
involved, the faster they'll find the best ways
to use it effectively. A Web presence
tells customers you're progressive, innovative,
and open.
What a Website can do for your business
A Website's potential is only limited by
imagination. You can use yours to add value to
your business:
As part of an integrated marketing campaign
If
you're planning a marketing campaign, through
TV, direct mail or local advertising, your
Website can supplement your campaign by
providing an up-to-date guide to your products,
services and latest offers. You can use
animation or sound to reinforce your business
message, or to draw your customers' attention to
special offers.
As a virtual shop
If you currently sell by store, mail order, or
use printed advertisements, a shop on the
internet is an ideal way of targeting a global
market, 24 hours a day, every day. With advanced
features like secured credit card ordering,
shopping cart, real video and audio and PayPal,
cybercash you are best suited for Business on
the Net.
As a customer service and support center
Your Website is an ideal way of enhancing the
service you provide to your customers. A Website
can answer all of your customers' most
frequently asked questions, 24 hours a day,
every day, freeing your staff to develop new
business. What's more, you can supplement the
information you give to your customers with
detailed pictures or graphs, which is not
possible with a helpline. You'll also be able to
capture feedback from your customers, using
on-line forms, to keep monitoring and improving
your service.
As an information service
Help your customers to find out about the
products you have to offer - now. Product data
on your Website is available round the clock and
can be updated in a few minutes. There's no
excuse for sending your customers out of date
brochures. Or perhaps you need to communicate
with your shareholders - why not encourage them
to view the annual report online instead of
sending out a traditional written report.
As a customer profiling tool
Gather market research using your Website -
advertise your web address and use competitions
to attract visitors to your site. Simple
response forms or user registration will help
you to capture information about your visitors
while detailed site statistics will help you to
understand which of your pages attract most
interest. This can then be used to judge the
success of your campaign or to develop new
mailing lists.
Whatever your reason for getting on the Web, you
can be sure that your competitors are using it
to supplement their business.
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